Your clinic is losing money right now. VetPulse tells you exactly where.
Connect your practice management software and get a plain-English weekly briefing — plus a nightly scan that catches unbilled procedures, missed follow-ups, and overdue patients before they cost you.
Clinics like yours: $340 in unbilled dental work caught this week.
The things that quietly cost every clinic money
Missed charges. Expired vaccines nobody flagged. Patients who fell off the schedule and never came back. None of it shows up until you go looking — and most clinics don't have time to look.
The Intelligence Layer
Runs every night. Finds what you'd otherwise miss.
VetPulse scans your appointments, transactions, patients, and inventory automatically, looking for two things independent clinics consistently miss: revenue that should have been billed, and patients who need follow-up care they're not getting. Each finding comes with a dollar estimate, the evidence behind it, and a task already queued up to fix it. vetPulse then narrates the signals into a plain-English executive briefing with a 0–100 risk score, updated automatically as new findings and alerts come in.
Example insights, shown for illustration — tap a card to see the real evidence toggle.
Built from real veterinary billing and care benchmarks — not a black box. Every insight shows you exactly why it was flagged.
New: Cross-Practice Benchmarking
See how your numbers compare to clinics just like yours.
Your revenue trend only tells you how you're doing against your own history. Peer Comparison checks your revenue mix — category by category — against the median for similar-sized practices in your region, so you can see what's actually normal, not just what's normal for you. A comparison is only ever shown once your peer group is large enough, and no single practice dominant enough, to keep everyone's numbers private.
Dentistry — % of total revenue
Your clinic vs. 24 similar-sized practices in your region
11 things VetPulse watches every night
Not vague "AI insights" — real, named rules with real trigger conditions. Here's exactly what sets each one off.
Charts labeled "illustrative example" below plot the real trigger threshold against a representative example value, not a live per-alert calculation — the rest are the same chart components used elsewhere in the product.
Revenue
Revenue Change
Revenue: this period vs. prior
Revenue drops 15% or more, or rises 20% or more, vs. the prior comparable period (minimum $100 swing, prior period revenue at least $500).
No-Show Revenue Loss
No-show rate
18% vs. 10% threshold
Illustrative example
No-show rate reaches 10% or higher (minimum 2 no-shows in the window).
Read more →Revenue Concentration
$40,000 total household lifetime spend
Your top 5 client households account for 40% or more of total lifetime spend (minimum 10 households on file).
Read more →ATV Gap Between Vets
ATV gap
47% vs. 15% threshold
Illustrative example
The highest- and lowest-average-transaction vets differ by 15% or more (minimum 10 transactions per vet, at least 2 qualifying vets).
Read more →Peer Comparison Deviation
Revenue-share deviation
38% vs. 25% threshold
Illustrative example
A COA account's share of revenue deviates 25% or more from the median of similar-sized clinics in your region (severity steps up at 50%). Only shown once your clinic has been matched to a large-enough peer group to protect everyone's privacy.
Operations
Appointment Utilization Gap
Utilisation
21% vs. 60% threshold
Booked capacity falls below 60% (minimum 10 open slots, minimum 5 recent bookings so a mid-CSV-upload window doesn't false-positive).
Read more →Inventory Overstock
Days of supply on hand
240 days vs. 180 days threshold
Illustrative example
An item is carrying more than 180 days of supply on hand, based on recent usage.
Read more →Client Growth
Lapsed Clients
Days since last visit
134 days vs. 90 days threshold
Illustrative example
3 or more clients haven't visited in 90+ days (escalates to Critical past 180 days).
Read more →New Client Decline
New-client change
-42% vs. -30% threshold
Illustrative example
New-client count drops 30% or more vs. the prior period (prior period needs at least 5 new clients, so it's a real decline and not sample noise).
Read more →Clinical & Compliance
Vet No-Show Disparity
Illustrative example
A vet's no-show rate runs 10 or more percentage points above the clinic average (minimum sample of 10 appointments).
Read more →Inventory Expiry
Illustrative example
Items expiring within 30 days, worth at least $25 each (severity steps up at 14 and 7 days out).
Set up once. It runs itself from there.
Everything your practice needs
See the full feature breakdown →
See it
Weekly Briefing
Revenue, top insights, and client alerts — delivered every Monday morning, in plain English.
Why owners build this by hand →Live Alert Feed
Findings are scored and ranked the moment they happen, pushed straight to your dashboard over a live connection — no refresh, no polling.
What manual reporting misses →Ask Anything
vetPulse chat grounded in your clinic's actual data — ask a question, get a specific, sourced answer.
vetPulse Executive Insights
A narrated risk assessment generated from live alerts and metrics — plain-English, with a 0–100 risk score, refreshed automatically as new signals come in.
How this differs from PIMS reporting →Act on it
Action Center
Every insight becomes a task — assign it, track it, close it out. Nothing falls through.
Lapsed Client Recovery
Overdue patients ranked by lifetime value, with outreach messages drafted and ready to send.
A framework for lapsed client recovery →Per-Vet Performance
See where each provider's numbers diverge — ATV, utilization, no-shows — compared side-by-side.
What to track and why it matters →Connect it
Works With Your PIMS
Shepherd, ezyVet, Neo (IDEXX), AVImark, Cornerstone, or CSV upload.
Team Access
Invite vets, managers, and staff — role-based permissions built in.
Inventory Alerts
Expiring and overstocked items flagged automatically, with dollar value at risk.
The hidden cost of shrinkage and expired stock →Already using practice management software? Good — we plug into it.
Legacy systems like AVImark and Cornerstone are supported through an on-premise sync agent — no IT department required.
Simple, flat-rate pricing
No tiers, no per-seat fees, nothing held back. Every clinic gets everything.
- ✓Weekly briefing
- ✓Real-time alert feed (live-ranked, pushed instantly)
- ✓vetPulse Executive Insights (vetPulse-narrated risk briefings)
- ✓vetPulse Q&A chat
- ✓Lapsed client tool
- ✓Inventory alerts
- ✓Per-vet performance comparison (ATV, utilization, no-shows & more)
- ✓On-premise PIMS agent (Avimark/Cornerstone)
- ✓API access
- ✓Email support
7-day free trial. Card required to start, first charge on day 8. Cancel anytime.
Common questions
CSV upload works with any system that can export data, and our on-premise agent covers legacy systems like AVImark and Cornerstone.
Your card is required to start the trial, but you won't be charged until day 8. Cancel anytime before then and you won't be billed.
Traffic to VetPulse is encrypted with HTTPS end-to-end. Your data is also encrypted at rest, backed up regularly, and access is restricted to your invited team members — we don't share client or patient data across clinics.
Invite vets and staff with role-based access — every account includes team seats.
Just connect your PIMS once — the weekly briefing and Intelligence Layer run automatically from there.
See what your clinic's data has been hiding.
Start your free 7-day trial. Card required to start — first charge on day 8.
Start your trial